Category:Diagnostic Tools: Difference between revisions
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__NOTOC__<indicator name="Faults">[[File:Main-fault.svg|link=:Category:Faults|30px|Back up to the Faults Category]]</indicator> |
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__NOTOC__ |
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<indicator name="Front">[[File:Menu-cog.svg|link=:Category:Line Settings|30px|Back up to the Broadband Line Settings]]</indicator> |
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AAISP provide their customers with many tools to help diagnose a problem with their network or connection, find out more here. |
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<center> |
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<div class="AAMenuRow"> |
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{{AAMenu|img=Menu-stethoscope.svg|link=:Category:Line Tests|title=Line Tests|text=We make available various line tests to our customers, you can run things like a sync status, copper line test and other tests from the Control Pages. Find out more.}} |
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{{AAMenu|img=Menu-notebook.svg|link=ADSL Checks|title=General Checks|text=These are the basic checks that Support tend to ask customers when there is a potential fault.}} |
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{{AAMenu|img=menu-camera.svg|link=Traffic Capture|title=Traffic Capture|text=You can perform a 'tcpdump' of the the traffic on your line, and view or download the data for further investigation.}} |
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{{AAMenu|img=menu-cog.svg|link=:Category:Line Settings|title=Line Settings|text=Most of our lines have tweaks that can be applied to them, such as Interleaving, DLM or profile options, MTU adjustments etc. These are explained here |
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{{AAMenu|img=Menu-search.svg|link=Monitoring Pages|title=AAISP Monitoring Pages|text=AAISP have a number of systems which automatically monitor the network and allow customer to view information, these are useful to see if there are any general issues.}} |
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{{AAMenu|img=Menu-ping.svg|link=Ping|title=Ping and Traceroute|text=You can ping or traceroute to a host over an AAISP ADSL line as well as a few other ISPs for comparison}} |
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{{AAMenu|img=menu-globe.svg|link=OpenDNS_Checker|title=Open DNS Checker|text=AAISP automatically check customers for Open DNS servers that could be vulnerable to amplification attacks, you can also run these tests manually from the Control Pages}} |
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</div> |
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| style="vertical-align:top; width: 33%; border-style: solid; border-width: 10px 10px 10px 10px; border-color: #0095FF;" | |
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[[File:menu-information-128.png|left|link=http://aastatus.net]] |
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== [http://aastatus.net Status Pages] == |
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We will post message to our if there is a major outage, or even a particular fault affecting a specific area. |
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|style="vertical-align:top; width: 33%; border-style: solid; border-width: 10px 10px 10px 10px; border-color: #0095FF;" | |
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[[File:menu-graph-128.png|left|link=CQM Graphs]] |
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== [[CQM Graphs|CQM Graphs]] == |
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|style="vertical-align:top; width: 33%; border-style: solid; border-width: 10px 10px 10px 10px; border-color: #0095FF;" | |
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[[File:menu-graph-128.png|left|link=CQM Graphs]] |
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== [[CQM Graphs|CQM Graphs]] == |
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Our graphs provide a wealth of information to help diagnose a broadband fault - we have lots of examples and explanation of the data they provide |
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[[Category:ADSL Faults]] |
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| style="vertical-align:top; width: 33%; border-style: solid; border-width: 10px 10px 10px 10px; border-color: #0095FF;" | |
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[[Category:FTTC Faults]] |
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[[File:main-links-128.png|left]] |
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[[Category:Faults]] |
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== Traffic Capture == |
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|- |
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|style="vertical-align:top; width: 33%; border-style: solid; border-width: 10px 10px 10px 10px; border-color: #0095FF;" | |
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[[File:Menu-spanner-128.png|left]] |
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== Basic Tests == |
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There are a set of basic tests which you can run to help pin point where a problem is. |
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|style="vertical-align:top; width: 33%; border-style: solid; border-width: 10px 10px 10px 10px; border-color: #0095FF;" | |
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[[File:menu-graph-128.png|left|link=CQM Graphs]] |
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== [[CQM Graphs|CQM Graphs]] == |
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Our graphs provide a wealth of information to help diagnose a broadband fault - we have lots of examples and explanation of the data they provide |
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</center> |
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