Category:Diagnostic Tools: Difference between revisions

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Latest revision as of 01:22, 16 March 2018

AAISP provide their customers with many tools to help diagnose a problem with their network or connection, find out more here.

CQM Graphs

Our graphs provide a wealth of information to help diagnose a broadband fault - we have lots of examples and explanation of the data they provide

Line Tests

We make available various line tests to our customers, you can run things like a sync status, copper line test and other tests from the Control Pages. Find out more.

General Checks

These are the basic checks that Support tend to ask customers when there is a potential fault.

Traffic Capture

You can perform a 'tcpdump' of the the traffic on your line, and view or download the data for further investigation.

Line Settings

Most of our lines have tweaks that can be applied to them, such as Interleaving, DLM or profile options, MTU adjustments etc. These are explained here

AAISP Monitoring Pages

AAISP have a number of systems which automatically monitor the network and allow customer to view information, these are useful to see if there are any general issues.

Ping and Traceroute

You can ping or traceroute to a host over an AAISP ADSL line as well as a few other ISPs for comparison

Open DNS Checker

AAISP automatically check customers for Open DNS servers that could be vulnerable to amplification attacks, you can also run these tests manually from the Control Pages

Subcategories

This category has the following 3 subcategories, out of 3 total.

Pages in category "Diagnostic Tools"

The following 7 pages are in this category, out of 7 total.

A

ADSL Checks

C

CQM Graphs

M

Monitoring Pages

O

OpenDNS Checker

P

T

Traffic Capture

@@ Line 1: / Line 1: @@
+__NOTOC__<indicator name="Faults">[[File:Main-fault.svg|link=:Category:Faults|30px|Back up to the Faults Category]]</indicator>
-__NOTOC__
+<indicator name="Front">[[File:Menu-cog.svg|link=:Category:Line Settings|30px|Back up to the Broadband Line Settings]]</indicator>
-<center>
 AAISP provide their customers with many tools to help diagnose a problem with their network or connection, find out more here.
-{| class="wikitable"
+<div class="AAMenuRow">
+{{AAMenu|img=Menu-graph.svg|link=CQM Graphs|title=CQM Graphs|text=Our graphs provide a wealth of information to help diagnose a broadband fault - we have lots of examples and explanation of the data they provide}}
-|-
+{{AAMenu|img=Menu-stethoscope.svg|link=:Category:Line Tests|title=Line Tests|text=We make available various line tests to our customers, you can run things like a sync status, copper line test and other tests from the Control Pages. Find out more.}}
-| style="vertical-align:top; width: 33%; border-style: solid; border-width: 10px 10px 10px 10px; border-color: #0095FF;" |
+{{AAMenu|img=Menu-notebook.svg|link=ADSL Checks|title=General Checks|text=These are the basic checks that Support tend to ask customers when there is a potential fault.}}
-[[File:menu-graph-128.png|left|link=CQM Graphs]]
+{{AAMenu|img=menu-camera.svg|link=Traffic Capture|title=Traffic Capture|text=You can perform a 'tcpdump' of the the traffic on your line, and view or download the data for further investigation.}}
-== [[CQM Graphs|CQM Graphs]] ==
+{{AAMenu|img=menu-cog.svg|link=:Category:Line Settings|title=Line Settings|text=Most of our lines have tweaks that can be applied to them, such as Interleaving, DLM or profile options, MTU adjustments etc. These are explained here
-Our graphs provide a wealth of information to help diagnose a broadband fault - we have lots of examples and explanation of the data they provide
+}}
+{{AAMenu|img=Menu-search.svg|link=Monitoring Pages|title=AAISP Monitoring Pages|text=AAISP have a number of systems which automatically monitor the network and allow customer to view information, these are useful to see if there are any general issues.}}
-|style="vertical-align:top; width: 33%; border-style: solid; border-width: 10px 10px 10px 10px; border-color: #0095FF;" |
+{{AAMenu|img=Menu-ping.svg|link=Ping|title=Ping and Traceroute|text=You can ping or traceroute to a host over an AAISP ADSL line as well as a few other ISPs for comparison}}
-[[File:Menu-list-128.png|left|link=Category:Line Tests]]
+{{AAMenu|img=menu-globe.svg|link=OpenDNS_Checker|title=Open DNS Checker|text=AAISP automatically check customers for Open DNS servers that could be vulnerable to amplification attacks, you can also run these tests manually from the Control Pages}}
-== [[:Category:Line Tests|Line Tests]] ==
-We make available various line tests to our customers, you can run things like a sync status, copper line test and other tests from the Control Pages. Find out more.
+</div>
-|style="vertical-align:top; width: 33%; border-style: solid; border-width: 10px 10px 10px 10px; border-color: #0095FF;" |
-[[File:Menu-list-128.png|left]]
-== Self Tests ==
-There are a set of basic tests which you can run to help pin point where a problem is.
-|-
-| style="vertical-align:top; width: 33%; border-style: solid; border-width: 10px 10px 10px 10px; border-color: #0095FF;" |
-[[File:main-links-128.png|left|link=Traffic Capture]]
-== [[Traffic Capture|Traffic Capture]] ==
-You can perform a 'tcpdump' of the the traffic on your line, and view or download the data for further investigation.
-|style="vertical-align:top; width: 33%; border-style: solid; border-width: 10px 10px 10px 10px; border-color: #0095FF;" |
-|style="vertical-align:top; width: 33%; border-style: solid; border-width: 10px 10px 10px 10px; border-color: #0095FF;" |
-[[File:menu-search-128.png|left|link=Monitoring Pages]]
-== [[Monitoring Pages|AAISP Monitoring Pages]] ==
-AAISP have a number of systems which automatically monitor the network, these are useful to see if there are any general issues.
-|}
-</center>
 [[Category:ADSL Faults]]
 [[Category:FTTC Faults]]
+[[Category:Faults]]