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This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!

Copper Line Tests: Difference between revisions

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*'''Earth Contact fault''' The line is going to earth. The line may be damaged and wire touching earth somewhere
*'''Earth Contact fault''' The line is going to earth. The line may be damaged and wire touching earth somewhere
*'''Rectified Loop fault''' a one way loop - check internal wiring before going further.
*'''Rectified Loop fault''' a one way loop - check internal wiring before going further.
**Some further info here: https://groups.google.com/forum/#!topic/uk.telecom/QdsxWT3QcvQ
**Some further info here: https://groups.google.com/forum/#!topic/uk.telecom/QdsxWT3QcvQ and see the notes below:
*'''High Resistance DIS fault''' Both lines have high resistance - some connection problem along the line.
*'''High Resistance DIS fault''' Both lines have high resistance - some connection problem along the line.


If you get a Copper line test error, try the test again with all equipment unplugged, and the NTE5 faceplate removed as the fault could be caused by local wiring or equipment.
If you get a Copper line test error, try the test again with all equipment unplugged, and the NTE5 faceplate removed as the fault could be caused by local wiring or equipment.


More info on Loop and resistance faults:
==More info on Loop and resistance faults==


Loop fault is a symmetric low DC resistance between A/B wires in the pair. Rectified loop fault is an asymmetric low DC resistance between A/B, as-if there's a diode shorting the fault.
Loop fault is a symmetric low DC resistance between A/B wires in the pair. Rectified loop fault is an asymmetric low DC resistance between A/B, as-if there's a diode shorting the fault.