KCI: Difference between revisions
Content deleted Content added
mNo edit summary |
→top: clean up, typos fixed: eg: → e.g.: |
||
| (4 intermediate revisions by one other user not shown) | |||
| Line 1: | Line 1: | ||
{{DISPLAYTITLE:Keep Customer Informed}} |
{{DISPLAYTITLE:Keep Customer Informed}} |
||
__NOTOC__<indicator name="Configuring">[[File:menu-configure.svg|link=:Category:Configuring|30px|Back up to the Configuring Category]]</indicator> |
|||
[[Category:Configuring]] |
|||
KCI (Keep Customer Informed) is one of those horrid BT acronyms, and from April 2017 we are making a new KCI system! |
KCI (Keep Customer Informed) is one of those horrid BT acronyms, and from April 2017 we are making a new KCI system! |
||
We send emails and text messages to customers about many and various things regarding the status of their service, |
We send emails and text messages to customers about many and various things regarding the status of their service, e.g.: |
||
*Order status tracking |
*Order status tracking |
||
*Engineer appointment times |
*Engineer appointment times |
||
| Line 17: | Line 19: | ||
=Features= |
=Features= |
||
Coming soon. |
|||
[[File:KCI-editlogin.png|none|KCI Options]] |
|||