PSTN Diagnostics: Difference between revisions
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If 'AppointmentRequired' is 'N' on the returned result, then our Support team can raise this fault as a non-appointed task for you. It is best to ensure that all pre-checks have been completed (eliminating equipment) before raising this to us. Any faults that end up being within the customers curtilage can result in fees. |
If 'AppointmentRequired' is 'N' on the returned result, then our Support team can raise this fault as a non-appointed task for you. It is best to ensure that all pre-checks have been completed (eliminating equipment) before raising this to us. Any faults that end up being within the customers curtilage can result in fees. |
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You can find a list of our PSTN checks [[PSTN Checks|here]]. |
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