ADSL Checks: Difference between revisions

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== Step 3: Eliminate Internal Wiring ==

== Step 3: Connect to the Test Socket to Eliminate Internal Wiring ==

[[File:Nte5open.png|right|100px]]

It will ~~probably~~ be ~~possible to test from the master~~ socket. If ~~the~~ ~~socket~~ ~~where~~ ~~your~~ ~~line enters the building~~ has a BT or Openreach logo and a separate removable faceplate covering the bottom half (see ~~diagram~~ below), ~~then you~~ can remove the faceplate to isolate the internal wiring in the building as ~~follows~~:

You will know if your socket has a removable faceplate if it has a BT or Openreach logo, and a separate removable faceplate covering the bottom half (see examples for sockets with a removable face plates below). You can then remove the faceplate to isolate the internal wiring in the building as per the steps below:

# Use a small screw driver to remove the faceplate - it may have wiring attached to it so be careful not to dislodge the wiring.

# Use a small screw driver to remove the faceplate - it may have wiring attached to it so be careful not to dislodge the wiring. If it is a newer NTE5C socket, then it should just unclip on the sides.

#Behind the faceplate is another telephone socket. Connect your broadband splitter to that and the router to the splitter.

#~~Test~~ ~~from~~ ~~there~~ ~~and~~ see if ~~the~~ problem goes away.

#Leave connected here for an appropriate period of time to see if they problem goes away, e.g. 24 hours.

#If it does, the problem is in your internal wiring and ~~you~~ will ~~need~~ to get that fixed.

#If it does, the problem is in your internal wiring and it will be your responsibility to get that fixed.

If you do not have a master socket like this (meaning your phone installation dates to before ~1986), try connecting the broadband splitter to the first socket where the line comes in to the building, and connect the router to the splitter.

[[File:Master-sockets Examples.jpg|right|500px]]

[[File:TestSocketExample.png|left|500px]]

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