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This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!

DGA0122 No IPv6: Difference between revisions

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[[Category:Technicolor_DGA0122]]
[[Category:Technicolor_DGA0122]]


[[File:Dga0122-lan-ipv6.png|thumb]]
*Software Version 19.4 (19.4.0207-4381030)
*Software Version 19.4 (19.4.0207-4381030)


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== Remedy: ==
== Remedy: ==
*Log in to the router
*Log in to the router
*Click the 'cog' for Local Network
*Click the 'cog' for '''Local Network'''
**Click IPv6 button to disable IPv6
**Click IPv6 button to disable IPv6
** (Guess what?) Click the IPv6 button to enable IPv6
** (Guess what?) Click the IPv6 button to enable IPv6


This should work around the problem, and shouldn't be needed to be done again...
This should work around the problem, and shouldn't be needed to be done again... Though, sometimes a factory reset is needed.

Latest revision as of 19:08, 13 April 2022


  • Software Version 19.4 (19.4.0207-4381030)

Symptoms

  • Router home page, in the 'Internet Access' box says 'IPv6 Connected'
  • No IPv6 addresses given out on the LAN

Remedy:

  • Log in to the router
  • Click the 'cog' for Local Network
    • Click IPv6 button to disable IPv6
    • (Guess what?) Click the IPv6 button to enable IPv6

This should work around the problem, and shouldn't be needed to be done again... Though, sometimes a factory reset is needed.