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Here is some information about how [http://www.aa.net.uk AAISP] use Twitter... |
Here is some information about how [http://www.aa.net.uk AAISP] use '''Twitter'''... |
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http://twitter.com/AAISP |
http://twitter.com/AAISP |
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== |
===Mastodon instead=== |
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See: https://social.aa.net.uk/@aaisp |
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Posts and updates from our status page are posted to Twitter in realtime. |
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If a twitter ID has been given to us, we'll send Direct Messages to customers via twitter regarding things such as order progress and line faults and up/down messages. |
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'''You do need to follow AAISP on twitter for us to send you direct messages''' |
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We can also send Direct Messages via twitter during faults to keep you updated. |
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===Status Posts=== |
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No longer posted. |
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The new order process will ask for your Twitter ID. |
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Also, on Clueless, clicking on your ADSL login (eg abc@a) you then have a box to enter/edit your twitter ID, and will also have options for how we contact you via twitter (as well as email and SMS) |
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If we have a mobile number and a Twitter ID, we'll use Twitter to send a message rather then sending a SMS. |
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No longer posted. |
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==Following== |
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This feature has been removed. |
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We will follow users who have set their twitter ID on our control pages, this means that you'll be able to DM us. |
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You can contact us via twitter - it's not often the easiest way to get in touch - but we do have staff who look out for messages during office hours, and staff will get notified in our internal IRC channel. |
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== Other Social Media Sites == |
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You can contact us via twitter - it's not often the easiest way to get in touch |
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We also have a [[Facebook]] page. |
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