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This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!

Openreach FTTP ONT: Difference between revisions

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[[File:ONT-opened.jpg|thumb|(Older) Openreach ONT, cover removed. Customer router connects to yellow socket]]
[[File:ONT-opened.jpg|thumb|(Older) Openreach ONT, cover removed. Customer router connects to yellow socket]]


This page is about the FTTP termination device that Openreach install for FTTP customers. ONT stands for Optical Network Terminal, sometimes (mistakenly) called an openreach modem.
This page is about the FTTP termination device that Openreach install for FTTP customers. ONT stands for Optical Network Terminal, sometimes (mistakenly) called an openreach modem. CityFibre use a different ONT - we have a separate page on that: [[CityFibre ONT]]


=Summary:=
=Summary:=

* In short, the ONT in installed inside the customer's premises by CityFibre and converts the fibre connection from the outside world in to a RJ45 port which you plug in to your router with a CAT5 cable.
* The ONT requires power, and a UPS is recommended, see our [[VoIP_Power]] page for suggestions.

Openreach provide an ONT for use with FTTP services. - so when you order a BT-based FTTP service from A&A, an Openreach engineer will install the little ONT unit in your premises. You then connect your Ethernet router to it and set your router with the A&A PPP credentials to log in.

This page is about diagnosing problems with the Openreach ONT.

* A working Openreach unit has '''green: power, PON & LAN''' lights, anything else indicates a problem.
* A working Openreach unit has '''green: power, PON & LAN''' lights, anything else indicates a problem.
* Your PPPoE capable router will plug in to the LAN port and connect you to the internet.
* Your PPPoE capable router will plug in to the LAN port and connect you to the internet.