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This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!

CQM Graphs: Difference between revisions

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===Faulty Card in a TalkTalk LTS===
===Faulty Card in a TalkTalk LTS===


[[File:Cqm-faulty-lts-card.png|none|600px|Card in a TalkTalk LTS ]]
[[File:Cqm-faulty-lts-card.png|none|800px|Card in a TalkTalk LTS ]]


Here we have three days of graphs, you can see packet loss starting at around 2:50AM, which then gets worse two days later and is then fixed.
Here we have three days of graphs, you can see packet loss starting at around 2:50AM, which then gets worse two days later and is then fixed.
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From 9AM on day 3, the interface that we have with TalkTalk started reporting input discards.
From 9AM on day 3, the interface that we have with TalkTalk started reporting input discards.


[[File:Discards.jpg|none|200px|Interface discards ]]
[[File:Discards.jpg|none|400px|Interface discards ]]


The faulty line card was taken out of service, and the packet loss was no longer.
The faulty line card was taken out of service, and the packet loss was no longer.