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This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!

DGA0122 Remote Assist: Difference between revisions

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'''Never give out the router information to anyone you are unsure of!'''
'''Never give out the router information to anyone you are unsure of!'''


<gallery widths=300 heights=300 mode="packed">
<gallery widths=250 heights=250 mode="packed">


TechnicolorAssistance.png|Assistance box on front page
TechnicolorAssistance.png|Assistance box on front page
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Some firmware versions have an option to set Remote access permanently:
Some firmware versions have an option to set Remote access permanently:


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<gallery widths=250 heights=250 mode="packed">
DGA-remote-permanent.png
DGA-remote-permanent.png
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</gallery>


Use caution when setting this, as it will keep the port open permanently.
Use caution when setting this, as it will keep the port open permanently, but the password will be lost upon a reboot of the router.

We suggest customers leave remote assist off, and use our control page to enable/disable as and when needed for temporary access to the remote router.


=== Bugs with permanent access===
=== Bugs with permanent access===
Retrieved from "http://support.aa.net.uk/DGA0122_Remote_Assist"