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This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!
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__NOTOC__<indicator name="Configuring">[[File:Menu-cog.svg|link=:Category:VoIP Features|30px|Back up to the VoIP Features Category]]</indicator>
==One Number, many targets==
Incoming call routing is configured on the Control Pages. Call Routing is based on setting the 'Target' - a number can have multiple targets,
There is not a restriction on the number of incoming calls that a number will receive. We will try all available targets, and there are options to go to voicemail etc...
=Targets in Detail=▼
<gallery>
VoIP-Targets.png|Screenshot of the Target options on the control pages
</gallery>
▲=Targets in Detail=
A phone number can be given many targets, each target has a delay, so you can control which phones ring first etc.
==SIP Phone==
Multiple phones on the same number
It is possible to register multiple devices using the same number. This is not officially supported, but usually works. When each device registers we record the registration details and direct calls to the registered devices. We aim to send calls to the device from the server to which it last registered, automatically.
If you do want multiple phones to ring for a given number, then it's best to use the 'Also Ring' feature.
The Tag is 4 characters that will be prefixed to the number and shown on your SIP phone display (if it has one)
==Also Ring==
These are up to 10 other numbers that we'll send the call to. They can be other numbers you have with us, or can be any other number.
Note that we have no way of telling the difference between external calls going to voicemail as opposed to getting answered. You probably want to avoid having voicemail enabled on numbers which are used by Also Ring, or you may find your voicemail answers calls unexpectedly.
==Other VoIP Features==
<ncl style=bullet maxdepth=5 headings=bullet headstart=2 showcats=1 showarts=1>Category:VoIP Features</ncl>
[[Category:VoIP Features]]
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