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This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!

Email Settings: Difference between revisions

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!Port
!Port
|587
|587
|Use 587, but port 25 can be used as an alternative if required.
|Use 587, port 25 may be removed in the near future.
|-
|-
!Security
!Security
|STARTTLS
|STARTTLS
|Using non-secure connections will be disabled in the future, use STARTTLS.
|We strongly suggest using STARTTLS
|-
|-
!Authentication
!Authentication
|Recommended
|Optional
|If you are sending from outside an AAISP connection, then you will need to use your mailbox username and password to authenticate. In this case you will need to enable STARTTLS
|If you are sending from outside an AAISP connection, then you will need to use your mailbox username and password to authenticate. In this case you will need to enable STARTTLS
|-
|-
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!Security
!Security
|SSL/TLS
|SSL/TLS
|You have to enable SSL/TLS
|You have to enable SSL/TLS v1.3 (v1.2 no longer supported).
|-
|-
!Managesieve
!Managesieve
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'''More Help with: [[Sending Email]] or [[Receiving Email]]'''
'''More Help with: [[Sending Email]] or [[Receiving Email]]'''

=== Quick view for Thunderbird: ===
[[File:Thunderbird-email-settings.png|thumb|none|675px|Thunderbird manual settings]]

=== Auto-discover settings ===
Email clients such as Outlook, Thunderbird and (very probably) Apple Mail for MacOS can use 'auto discover' techniques to get the server information automatically - this makes configuring email programs much easier. To enable this, your domain needs two extra DNS entries:

autoconfig CNAME autoconfig.mail.aa.net.uk.
autodiscover CNAME autoconfig.mail.aa.net.uk.

If they are not there already then you can add them, or ask Support staff for help. Once added, the imap/pop3/smtp settings should be retrieved during the setup process of adding a new email account to your email program.

Not all (or not many) email clients support this method of finding the server details, but it will make configuring Thunderbird or Outlook much easier.

You may also wish to set up SRV records (RFC 6186), as some email clients will use these to locate email services, eg:

_submission._tcp SRV 0 1 587 smtp.aa.net.uk.
_imaps._tcp SRV 0 1 993 mail.aa.net.uk.