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This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!

Sending Email: Difference between revisions

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<indicator name="Faults">[[File:Menu-email.svg|link=:Category:Email|30px|Back up to the Email Category]]</indicator>
<indicator name="Faults">[[File:Menu-email.svg|link=:Category:Email|30px|Back up to the Email Category]]</indicator>


__NOTOC__
==Overview==
==Overview==


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|-
|-
!Authentication
!Authentication
|Recommended
|Optional
|If you are sending from outside an AAISP connection, then you will need to use your mailbox username and password to authenticate. You will also need to enable STARTTLS
|If you are sending from outside an AAISP connection, then you will need to use your mailbox username and password to authenticate. You will also need to enable STARTTLS
|}
|}
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If a message cannot be delivered at the first attempt - eg if the remote mail server is busy or gives a 'soft' fail etc we will retry as follows:
If a message cannot be delivered at the first attempt - eg if the remote mail server is busy or gives a 'soft' fail etc we will retry as follows:


* For the first 4 hours, we'll try every 15 minutes
* For the first 6 hours, we'll try every 5 minutes
* For the next 36 hours we will retry at an increasing intervals
* For the next 16 hours we will retry around every hour
* thereafter we will retry every 3 hours for the next 31 days
* Thereafter we will retry every 6 hours for the next 4 days
* after 4 days we will give up and bouncing it back

During this time, we will send automated emails saying that the email is delayed.


If the remote server outright rejects message or if there is some other permanent error, we will bounce the message back right away and not retry.
If the remote server outright rejects message or if there is some other permanent error, we will bounce the message back right away and not retry.