Revision as of 11:04, 30 July 2013

This page gives information about features on the AAISP side that can help secure your VoIP service, as well as what you can do on your network to secure your VoIP service.

Security Settings on the AAISP Control Pages

These settings are set on the control pages: http://aa.net.uk/login.html

The control page will also show you the number of SIP registrations and the useragent and IP of the registered phones. (not on the legacy 'A' server)

SIP Password

A number will have a sip password, this can be changed from the control pages, the 'Make Password' button will generate a password for you.

Call Rate Limits

National outgoing calls can have a price limit (default = 20p/min)
International outgoing calls can have a price limit (default = 2p/min)
International calls can be disabled (setting price limit to 'Free')
National calls can be disabled (setting price limit to 'Free')

Contact AAISP if you're needing these limits changed up, customers can reduce the limits though.

IP access

IP Lockdown - a VoIP number can be given an IP address to which is only allowed to register (ie you can add the IP of your phone, and only that phone will be able to register) (this feature is only on the C server, the legacy A server does not have this feature)

Warning Emails

The system can send advisory messages when a billing amount is reached. This is set per number on the control pages. The email set for the Number and for the Login is used. During the month, each time the amount is reached an email will be sent. At the end of the month the amount is reset. This feature was added in October 2011, the default warning level is £10, and numbers who used over £10 in September the rate was set to 1.2 times Septembers bill amount.

Secure Your Equipment

Your Firewall

Protect your phones and VoIP servers from the outside world!

See VoIP Firewall for firewall requirements.

Passwords, etc.

Many Phone systems and VoIP phones will have their own security features, do make use of them and use strong passwords. See your equipment documentation for further information.

Set strong http and admin passwords on your VoIP phones
If you run your own PBX, ensure passwords are secure, and access lists are up to date
Periodically check for software/firmware updates for your hardware

@@ Line 1: / Line 1: @@
 [[file:Snom710.png|link=:Category:VoIP|Go to the VoIP Category]]
-Here are some features that A&amp;A provide that will help prevent fraudulent activity on your VoIP service.
+This page gives information about features on the AAISP side that can help secure your VoIP service, as well as what you can do on your network to secure your VoIP service.
 =Security Settings on the AAISP Control Pages=
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 This feature was added in October 2011, the default warning level is £10, and numbers who used over £10 in September the rate was set to 1.2 times Septembers bill amount.
-= Your Firewall =
+=Secure Your Equipment=
+== Your Firewall ==
 Protect your phones and VoIP servers from the outside world!
-*See [[VoIP Firewall]] for firewall requrements
+*See [[VoIP Firewall]] for firewall requirements.
+==Passwords, etc.==
-=Secure Your Equipment=
 Many Phone systems and VoIP phones will have their own security features, do make use of them and use strong passwords. See your equipment documentation for further information.
 *Set strong http and admin passwords on your VoIP phones
+*If you run your own PBX, ensure passwords are secure, and access lists are up to date
+*Periodically check for software/firmware updates for your hardware
-= Other Tips =
-*Secure your VoIP phone, eg have HTTP passwords or PINs, or/and firewall to prevent outside access - it has been known for 'hackers' to access voip phones and remote-control them to get them to dial out
-*If you run your own PBX, ensure passwords are secure
 [[File:aa-button.png|link=http://aa.net.uk/telecoms.html|Telecoms page on our main website]]