Acronyms: Difference between revisions

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#REDIRECT [[Glossary]]
=BT=
==General==

==Regarding Faults:==
KBD - Knowledge Based Diagnostics

KCI - Keep Customer Informed

MFL - Main Fault Location

CA -Customer Apparatus

MBORC - Matters Beyond Our Reasonable Control. Used by BT to indicate that they're suspending normal fix guarantees as some external event has made it impossible to achieve them (e.g. a fire, storms, terror attack).

AI - Action Item

WAC - Work Allocation Controls (team)

Latest revision as of 09:12, 19 September 2013

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