VoIP - CDRs: Difference between revisions
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*Calls in blue are inbound calls to the customer |
*Calls in blue are inbound calls to the customer |
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*Calls in white/grey are calls that did not connect |
*Calls in white/grey are calls that did not connect |
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*Ring - the time in seconds the call rang for |
*Ring - the time in seconds the call rang for |
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Revision as of 10:16, 19 December 2013
Call Detail Records
CDRs are available on the Control Pages. The invoice will include an itemised bill too.
Fields on the CDR page:
- Calls in green are outbound calls from the customer
- Calls in blue are inbound calls to the customer
- Calls in white/grey are calls that did not connect
- Ring - the time in seconds the call rang for
- Call - The time in seconds the call lasted for after being answered.
- When a call is not connected, the SIP response code is given in place of the call length. eg, 180, 183 etc.
- Rate - the rate code of the call, eg 01 is a UK 01 number, fm are mobile numbers
Other VoIP Features:
<ncl style=bullet maxdepth=5 headings=bullet headstart=2 showcats=1 showarts=1>Category:VoIP Features</ncl>