Sending Email Errors: Difference between revisions
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It may be that the account has been blocked as you have a mailing list that you send email to that has many invalid email addresses. When you send email to invalid addresses you would get a bounce back message. It is normal practice to then remove these invalid email addresses from your databases. In this case, ask Support to unblock the account. |
It may be that the account has been blocked as you have a mailing list that you send email to that has many invalid email addresses. When you send email to invalid addresses you would get a bounce back message. It is normal practice to then remove these invalid email addresses from your databases. In this case, ask Support to unblock the account. |
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In most cases, we would also send an email to the customer with details of why the IP has been blocked. |
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==CA2== |
==CA2== |
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An IP address has been blocked from sending email through smtp.aa.net.uk due to it sending a number of high spam scoring messages in a short period of time. |
An IP address has been blocked from sending email through smtp.aa.net.uk due to it sending a number of high spam scoring messages in a short period of time. |
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We reject the message with: |
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Error CA2 see: http://wiki.aa.org.uk/Sending_Email_Errors x.x.x.x is blocked from sending. Probably due to sending spam messages. |
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In most cases, we would also send an email to the customer with details of why the IP has been blocked. |
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==BO1== |
==BO1== |
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