VoIP Phones - Factory Reset

Here's how to Factory Reset your VoIP Phone:

Snom 3xx Series

Since firmware version 8.7.3.7 on the Snom 3xx Series it is possible to reset the phone using the key pad by pressing the following key sequence:

* Volume Up * Volume Down #

To set the phone back to "Admin mode", press the Settings key:

• Firmware versions lower than 7.X - Select "Admin Mode".
• Firmware versions lower equal or greater 7.X - Enter "Maintenance" and select "Admin Mode".
• On the prompt enter your administrator password, if you have set one, or the default password, which is "0000" (four zeros), and confirm.

Reset lost administrator password by performing a reset to factory defaults via Web User Interface:

• Obtain your phone's IP address and currently used firmware version by pressing the Help button on your Snom 3xx.
• Open any web browser and choose the URL corresponding to your current firmware version:
  • Firmware versions lower than 3.X - http://1.2.3.4/set_base_en.htm?reset=Reset
  • Firmware versions between 3.X and 6.X - http://1.2.3.4/advanced.htm?reset=Reset
  • Firmware versions from 7.X onwards - http://1.2.3.4/advanced_network.htm?reset=Reset
• Copy the appropriate URL into the address line of your web browser and then change "1.2.3.4" to your phone's actual IP address.
• The phone reboots automatically and everything will be accessible again.

Reset lost HTTP password via Phone User Interface:

• Snom 360 - Press the "Settings" key and scroll down to "Reset Values". Confirm then enter the Administrator password.
• Snom 320 - Press the "Settings" key and press the soft key below the displayed "Reset" and enter the Administrator password.
• Snom 300 - Press the "Navigation Button" down and scroll until "Configuration". Press the "Navigation Button" right. Confirm then enter the Administrator password.