VoIP Phones - Factory Reset

Here's how to Factory Reset your VoIP Phone:

Snom 3xx Series

Since firmware version 8.7.3.7 on the Snom 3xx Series it is possible to reset the phone using the key pad by pressing the following key sequence:

* Volume Up * Volume Down #

Default administrator password is "0000".

Reset to factory defaults via Phone Interface:

• Snom 300 - Enter the "Settings" menu, enter the "Configuration" menu, scroll down to "Reset", press "Confirm" button (looks like a tick), then press soft button under "Reset" on display.
• Snom 320 - Enter the "Settings" menu, enter the "Configuration" menu, scroll down to "Reset", press "Confirm" button (looks like a tick), then press soft button under "Reset" on display.
• Snom 360 - Enter the "Maintenance" menu, scroll down to "Reset Values", press "Confirm" button (looks like a tick).
• Snom 370 - Enter the "Maintenance" menu, scroll down to "Reset Values", press "Confirm" button (looks like a tick).

Reset to factory defaults via Web User Interface:

• Obtain your phone's IP address and currently used firmware version by pressing the Help button on your Snom 3xx.
• Open any web browser and choose the URL corresponding to your current firmware version:
  • Firmware versions lower than 3.X - http://1.2.3.4/set_base_en.htm?reset=Reset
  • Firmware versions between 3.X and 6.X - http://1.2.3.4/advanced.htm?reset=Reset
  • Firmware versions from 7.X onwards - http://1.2.3.4/advanced_network.htm?reset=Reset
• Copy the appropriate URL into the address line of your web browser and then change "1.2.3.4" to your phone's actual IP address.
• The phone reboots automatically and everything will be accessible again.