07 Availability: Difference between revisions
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'''Our 07 number block does have problems with not being SMSable and not routed by all carriers. We are trying to get these features working, but there are not any ETAs at the moment.''' |
'''Our 07 number block does have problems with not being SMSable and not routed by all carriers. We are trying to get these features working, but there are not any ETAs at the moment.''' |
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The block was allocated to us in July 2011 (http://s.aa.net.uk/1033). Customers are able to order numbers but not all telephone operators are routing the calls yet. |
The block was allocated to us in July 2011 (http://s.aa.net.uk/1033). Customers are able to order numbers but not all telephone operators are routing the calls yet. |
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Some (mobile) operators may play a message before connecting a call to one of our 07 numbers that the number may be charged or is a premium number number... There is not much we can do about this, as the message is coming from the telephone operator the number is being called from. We can provide other numbers, |
Some (mobile) operators may play a message before connecting a call to one of our 07 numbers that the number may be charged or is a premium number number... There is not much we can do about this, as the message is coming from the telephone operator the number is being called from. We can provide other numbers, e.g. 01, 02 or 03 numbers. We also have some [http://wiki.aa.org.uk/VoIP_-_SMS Numbers] that can be SMS'd. |
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==Test Number== |
==Test Number== |
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==Gradwell VOIP== |
==Gradwell VOIP== |
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9 December: "This call has been barred. Please contact your current provider." |
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==Orange ✔== |
==Orange ✔== |
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==O2== |
==O2== |
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9 December 2011: "The number you have called is not recognised" |
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11 January 2012: "The number you have called is not recognised" |
11 January 2012: "The number you have called is not recognised" |
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Phone calls worked from a Three contract SIM on 2011-12-12 |
Phone calls worked from a Three contract SIM on 2011-12-12 |
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2012-06-19, it's been reported and confirmed on staff phones that Three are not including our number block in their normal tariff allowances, and an announcement is played saying the call will be charged for. |
2012-06-19, it's been reported and confirmed on staff phones that Three are not including our number block in their normal tariff allowances, and an announcement is played saying the call will be charged for. i.e., the call will be charged for, rather than the call being included in 'free minutes'. We have no direct contract or channels of communication with Three on this, but we see no reason for them to do so. We suggest that Three customers raise a complaint with Three regarding this. |
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=Text Messages= |
=Text Messages= |
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