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This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!

Category:Diagnostic Tools: Difference between revisions

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{| class="wikitable"
|-
| style="vertical-align:top; width: 33%; border-style: solid; border-width: 10px 10px 10px 10px; border-color: #0095FF;" |
[[File:Menu-graph.svg|100px|left|link=CQM Graphs]]
== [[CQM Graphs|CQM Graphs]] ==
Our graphs provide a wealth of information to help diagnose a broadband fault - we have lots of examples and explanation of the data they provide

|style="vertical-align:top; width: 33%; border-style: solid; border-width: 10px 10px 10px 10px; border-color: #0095FF;" |
[[File:Menu-stethoscope.svg|100px|left|link=Category:Line Tests]]
== [[:Category:Line Tests|Line Tests]] ==
We make available various line tests to our customers, you can run things like a sync status, copper line test and other tests from the Control Pages. Find out more.

|style="vertical-align:top; width: 33%; border-style: solid; border-width: 10px 10px 10px 10px; border-color: #0095FF;" |
[[File:Menu-notebook.svg|100px|left|link=ADSL Checks]]
== [[ADSL Checks|General Checks]] ==
These are the basic checks that Support tend to ask customers when there is a potential fault.
|-
| style="vertical-align:top; width: 33%; border-style: solid; border-width: 10px 10px 10px 10px; border-color: #0095FF;" |
[[File:menu-camera.svg|100px|left|link=Traffic Capture]]
== [[Traffic Capture|Traffic Capture]] ==
You can perform a 'tcpdump' of the the traffic on your line, and view or download the data for further investigation.
|style="vertical-align:top; width: 33%; border-style: solid; border-width: 10px 10px 10px 10px; border-color: #0095FF;" |
[[File:menu-cog.svg|100px|left|link=Category:Line Settings]]
== [[:Category:Line Settings|Line Settings]] ==
Most of our lines have tweaks that can be applied to them, such as Interleaving, DLM or profile options, MTU adjustments etc. These are explained here
|style="vertical-align:top; width: 33%; border-style: solid; border-width: 10px 10px 10px 10px; border-color: #0095FF;" |
[[File:Menu-search.svg|100px|left|link=Monitoring Pages]]
== [[Monitoring Pages|AAISP Monitoring Pages]] ==
AAISP have a number of systems which automatically monitor the network, these are useful to see if there are any general issues.

|}

</center>
[[Category:ADSL Faults]]
[[Category:ADSL Faults]]
[[Category:FTTC Faults]]
[[Category:FTTC Faults]]

Revision as of 12:26, 19 March 2015


AAISP provide their customers with many tools to help diagnose a problem with their network or connection, find out more here.

CQM Graphs

Our graphs provide a wealth of information to help diagnose a broadband fault - we have lots of examples and explanation of the data they provide

Line Tests

We make available various line tests to our customers, you can run things like a sync status, copper line test and other tests from the Control Pages. Find out more.

General Checks

These are the basic checks that Support tend to ask customers when there is a potential fault.

Traffic Capture

You can perform a 'tcpdump' of the the traffic on your line, and view or download the data for further investigation.

Line Settings

Most of our lines have tweaks that can be applied to them, such as Interleaving, DLM or profile options, MTU adjustments etc. These are explained here

AAISP Monitoring Pages

AAISP have a number of systems which automatically monitor the network, these are useful to see if there are any general issues.

Subcategories

This category has the following 3 subcategories, out of 3 total.

Pages in category "Diagnostic Tools"

The following 7 pages are in this category, out of 7 total.