VoIP - Transferring Calls: Difference between revisions

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__NOTOC__<indicator name="Configuring">[[File:Menu-cog.svg|link=:Category:VoIP Features|30px|Back up to the VoIP Features Category]]</indicator>

==Overview==

Transferring calls to internal or external numbers is supported with most phones.

See your phone manufacturers' manual for how to do this on your device. Typically, your phone would have a Hold or Transfer button which enables a call to be transferred.

See your phone manufacturers' manual for how to do this on your device. Typically, your phone would have a Hold or Transfer button which enables a call to be transferred, and the procedure would be similar to:

# Receive an incoming call

# You decide you want to transfer it

⚫

If you have a SNOM phone, see the ~~[http://wiki.snom.com/Category:HowTo:Transfer Snom Wiki]~~ for help on how to transfer a call.

# Put the caller on hold, with the 'Hold' Button. You should then hear dialtone

# Dial the person you want to transfer to, wait for them to answer

# Explain you're about to transfer the caller across

# Press the Transfer button

==Typical Scenario==

With a company having a number staff, we'd suggest that each person, or each handset, has their own phone number. Additional numbers can be setup to be a 'group' or 'main' number which then in turn ring a number of handsets. We ~~con~~ provide numbers in blocks of 10, 20 or more.

With a company having a number staff, we'd suggest that each person, or each handset, has their own phone number. Additional numbers can be setup to be a 'group' or 'main' number which then in turn ring a number of handsets. We can provide numbers in blocks of 10, 20 or more.

With each phone being on a separate number you can then call or transfer a call to a specific phone.

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*[[VoIP How to: Redirect to another number]]

=SNOM Phone example=

==Other VoIP Features==

<ncl style=bullet maxdepth=5 headings=bullet headstart=2 showcats=1 showarts=1>Category:VoIP Features</ncl>

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If you have a SNOM phone, see the '''BELOW''' for help on how to transfer a call.

[[File:SNOM_image_Page_01.jpg|800px]]

[[File:SNOM_D375_Transferring_Calls.jpg|800px]]

[[File:SNOM_D375_Transferring_Calls2.jpg|800px]]

[[File:SNOM D375 Transferring Calls3.jpg|800px]]

[[File:SNOM D120 Transferring Calls.jpg|800px]]

[[File:SNOM D120 Transferring Calls2.jpg|800px]]

[[File:SNOM D120 Transferring Calls3.jpg|800px]]

[[File:SNOM D712 Transferring Calls.jpg|800px]]

[[File:SNOM D712 Transferring Calls2.jpg|800px]]

[[File:SNOM D712 Transferring Calls3.jpg|800px]]

[[Category:VoIP Features]]

[[Category:VoIP]]