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This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!

VoIP - Voicemail: Difference between revisions

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==Recording the greeting==
==Recording the greeting==
By default a generic greeting will be played to callers who reach your voicemail, however you can record your own greeting instead, here's how:


If you have a sip phone set up for the number you can call 1571 from the phone and change your outgoing message if you like.
You will need to set up a SIP phone set up for the number you want to record the greeting for. You then dial 1571 from that phone and follow the instructions.


*Calls after a certain time can be sent to voicemail.
*Calls after a certain time can be sent to voicemail.
*Record your greeting by calling 1571 from the SIP phone registered to the number
*'''Record your greeting by calling 1571''' from the SIP phone registered to the number
*You will hear instruction on what to do, but you just need to record your greeting after the beep and then hang up the call.
*If you supply the same email address for call recordings as well as voicemail, you are sent one "Recording" email as opposed to a "Voicemail". Keep the email addresses different if you wish to be sent emails with "Voicemail" in the subject.
*A beep will be added to the end of the recording automatically, so you can say something like 'Please leave a message after the beep'

If you supply the same email address for call recordings as well as voicemail, you are sent one "Recording" email as opposed to a "Voicemail". Keep the email addresses different if you wish to be sent emails with "Voicemail" in the subject.


===File formats===
===File formats===
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==Voicemail Email==
==Voicemail Email==
Voicemail can be sent to multiple addresses if separated with a semicolon in the "Email To:" box.<br />
For example<br />
bob@contoso.com;voicemailarchive@contoso.com


The email will contain information about the recording, including:
The email will contain information about the recording, including:


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*To: the number the caller called (i.e., your number)
*To: the number the caller called (i.e., your number)
*DTMF: Any DTMF key presses, see [[VoIP - DTMF|DTMF Page]]
*DTMF: Any DTMF key presses, see [[VoIP - DTMF|DTMF Page]]

==Other VoIP Features==
<ncl style=bullet maxdepth=5 headings=bullet headstart=2 showcats=1 showarts=1>Category:VoIP Features</ncl>