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This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!

VoIP - Voicemail: Difference between revisions

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==Recording the greeting==
==Recording the greeting==
By default a generic greeting will be played to callers who reach your voicemail, however you can record your own greeting instead, here's how:


If you have a sip phone set up for the number you can call 1571 from the phone and change your outgoing message if you like.
You will need to set up a SIP phone set up for the number you want to record the greeting for. You then dial 1571 from that phone and follow the instructions.


*Calls after a certain time can be sent to voicemail.
*Calls after a certain time can be sent to voicemail.
*Record your greeting by calling 1571 from the SIP phone registered to the number
*'''Record your greeting by calling 1571''' from the SIP phone registered to the number
*You will hear instruction on what to do, but you just need ti record your greeting after the beep and then hang up the call.
*You will hear instruction on what to do, but you just need to record your greeting after the beep and then hang up the call.
*A beep will be added to the end of the recording automatically, so you can say something like 'Please leave a message after the beep'
*If you supply the same email address for call recordings as well as voicemail, you are sent one "Recording" email as opposed to a "Voicemail". Keep the email addresses different if you wish to be sent emails with "Voicemail" in the subject.

If you supply the same email address for call recordings as well as voicemail, you are sent one "Recording" email as opposed to a "Voicemail". Keep the email addresses different if you wish to be sent emails with "Voicemail" in the subject.


===File formats===
===File formats===
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==Voicemail Email==
==Voicemail Email==
Voicemail can be sent to multiple addresses if separated with a semicolon in the "Email To:" box.<br />
For example<br />
bob@contoso.com;voicemailarchive@contoso.com


The email will contain information about the recording, including:
The email will contain information about the recording, including:


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*To: the number the caller called (i.e., your number)
*To: the number the caller called (i.e., your number)
*DTMF: Any DTMF key presses, see [[VoIP - DTMF|DTMF Page]]
*DTMF: Any DTMF key presses, see [[VoIP - DTMF|DTMF Page]]

==Other VoIP Features==
<ncl style=bullet maxdepth=5 headings=bullet headstart=2 showcats=1 showarts=1>Category:VoIP Features</ncl>