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This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!

L2TP Client: Windows: Difference between revisions

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==Initial connection setup==
==Initial connection setup==
[[File:L2TP-windows2.jpg|thumb]]
[[File:L2TP-windows2.PNG|thumb]]


#Start
#Start
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#*Server name: l2tp.aa.net.uk
#*Server name: l2tp.aa.net.uk
#*Type: L2TP (With certificate (we'll disable ipsec later))
#*Type: L2TP (With certificate (we'll disable ipsec later))
#* username: your xxx@a.1 username
#* username: your xxx@a.x username
#* your password
#* your password
#Click save
#Click save
[[File:L2TP-windows1.PNG|thumb]]

You should then be able to connect and disconnect via the Network icon in your Start bar.
You should then be able to connect and disconnect via the Network icon in your Start bar.


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Once the connection has been created, ensure CHAP authentication is enabled:
Once the connection has been created, ensure CHAP authentication is enabled:
[[File:L2TP-windows3.PNG|thumb]]

# Open Network and Sharing Centre
# Open Network and Sharing Centre
# Click Change adapter settings
# Click Change adapter settings
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==Disable IPsec==
==Disable IPsec==
The A&A L2TP service does not support IPsec, so this needs to be turned off.


Windows 10 seems very keen on using IPsec with L2TP. To turn this off, in an Administrator Command Prompt do: (Click start, type cmd, press Ctrl-Shift-Enter)
Windows 10 seems very keen on using IPsec with L2TP. To turn this off, in an Administrator Command Prompt do: (Click start, type cmd, press Ctrl-Shift-Enter)