VoIP Phones - Yealink DECT

Yealink W60B base and handset

Configuring Yealink DECT phone for AAISP

Relevant to: Yealink W60B, W70B, W73P, W53P and other base stations

The Yealink W60B/W70B is a DECT base station aimed at home as well as small and medium-sized businesses. Its main specifications are:

• Up to 8 handsets
• Up to 8 SIP accounts
• Up to 8 simultaneous calls
• Support for additional 'DECT repeaters'
• IPv4 and IPv6
• PoE or Mains plug for power
• Transfer button (allows assisted or blind transfers to other SIP extensions/external numbers)
• Docs/firmware from Yealink: https://support.yealink.com/en/portal/docList?archiveType=document&productCode=b0040cca269c2a01

• Datasheet

Credentials

	As shipped / unconfigured	Once configured
IP:	DHCP	DHCP
Username:	admin
Password:	admin	contact us
PIN:	0000	contact us

The PIN is used to register handsets to the base station, and for the handset to access settings from the base station. When a Base and a handset are supplied together in a single box, then the handset should already be registered to the base station. You can use these steps to register additional handsets though:

Registering an additional Handset

1. Power up handset
2. Press the button under 'Reg'
3. Hold the 'Radio' button on the Base for 3 seconds
4. Handset should then initialise
5. Go to the Base station UI and set up the new account:
6. Account - Number Assignment - or set up a new account:
   1. Account - Set Account2 --> Fill in details
   2. Account - Handset name --> Set the name

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  Scroll to Settings & press Ok.

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  Arrow down to 6.Registration the press Ok.

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  Press Register Handset.

• 

  Radio Button on Base Unit

Find the IP address of the Base station & login to setup web pages.

By default the Yealink base unit picks up an IP address using DHCP. You can find the IP address from the Handset as follows:

1. Press 'Ok' on the handset and 'Ok' on 'Status'
2. Select 'Base' and press 'Ok'
3. Under IPv4 you will see the IP address e.g. 192.168.1.3 (different for each user).
4. Enter that IP in the address bar of your Web browser.
5. Login with admin credentials. (default is user:admin password:admin).

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  3.1 Press Ok on the handset and Ok on Status

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  3.2 Select Base and press Ok

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  3.3 Under IPv4 you will see the IP address.

Yealink and Voiceless Settings

On the web interface, go to:

1. Select 'Account' & 'Register' tab & enter you VoIP number (+44...) in 'Register Name' & 'Username'.
2. Enter SIP from your control page into 'Password' box.
3. Set 'Server Host' to 'voiceless.aa.net.uk'.
4. Click 'Confirm'.
5. If correct then you should see Register Status = 'Registered'.
6. If you have more than one number you can select 'Account1' drop down and add further numbers.

Yealink Settings
Setting	Value
Line Active	Enabled
Label	AAISP (or what ever you like)
Display Name	Your Name (or what ever you like)
Register Name	Your phone number, +44...
Username	Your phone number, +44...
Password	Your SIP password
Server Host	voiceless.aa.net.uk
Server Expires	600

Repeat this for any other accounts you want to add.

Check the SIP registration status:

Go to:

Status -> Handset & VoIP

You should the the account Status as 'Registered'

• Screenshot of Account registration page
• 

  VoIP Account settings

Handset Assignment

Here you can assign which of your (up to) 8 SIP accounts are to ring which of your (up to) 8 handsets! You can also make up to 8 calls at once, so a single base station can support a small office of people.

1. From the 'Account' tab select 'Number assignment' from menu.
2. Here you can select which handsets are connected to your numbers for outgoing and incoming calls.

You have the flexibility to decide which VoIP account should ring which handset, and also which account the handsets use to make their outgoing calls.

• Screenshots of number assignment page
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  Number Assignment

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  Four Handsets sharing one VoIP Account

Other optional settings

These are optional, but recommended settings to have:

Features -> General Information -> Accept SIP Trust Server Only --> Set to Enabled  (This stops direct 'ghost calls' from the internet, and only allows calls from the registered SIP server)

• 

  To disable Ghost calls

Features -> General Information -> Call Waiting --> set to Disabled

Features -> General Information -> Number Of Active Handsets --> Set to 8 (if you have more than 4 handsets)

Features -> General Information -> Fwd International --> set to Disable (no need to allow forwarding to international numbers)

Features -> Phone Lock --> Add 999 to the list of emergency numbers

Settings -> Time&Date -> Time Zone --> 0 GMT

Settings -> Time&Date -> Primary Server --> time.aa.net.uk

Settings -> Time&Date ->  Date Format --> YYYY-MM-DD

Settings -> Tones --> Set to Great Britain 

Account -> Handset Name --> Give a name to each handset, will be displayed on their screen

Transfer a call

The handsets, eg the W53H, have a dedicated 'Transfer' button 'TRAN'. This lets you transfer a call to someone else.

Assisted Transfer on a Yealink W53H handset

Say you have an incoming call that you've answered, and you want to transfer it to someone else and introdice the caller as you go...

• Answer the incoming call, and find out who they want to be transferred to
• Press the TRAN button
  • At this point the caller is put on hold
• Enter in the extension number or full number of who you want to transfer the call to
• Press the Green dial button
  • At this point you will be ringing the third party
  • If no answer, then you can press the button under End to go back to the original caller
  • At this point you can also Blind transfer the call, by pressing the button under Transfer
• Once answered, you can introduce the original caller and press the button under Transfer

DND - Do not disturb

You can enable/disable DND via the handset for each of the SIP accounts allocated to the Yealink handset:

OK --> Call Features (orange) --> Do Not Disturb

Registering an additional Handset

1. Power up handset
2. Press the button under 'Reg'
3. Hold the button on the Base for 3 seconds
4. Handset should then initialise
5. Go to the Base station UI and set up the new account:
6. Account - Number Assignment - or set up a new account:
   1. Account - Set Account2 --> Fill in details
   2. Account - Handset name --> Set the name

Factory reset the Yealink DECT Base Station

If you have lost the password you will have to factory reset the base station, and the default username and password will then work, and you'll need to configure the unit again.

There are a few ways to factory reset the Yealink base station:

From web ui

If you know the password!

Settings -> Upgrade --> Reset

From a connected handset

OK -> Settings -> System Settings -> Base Reset

You'll need to know the PIN (default is 0000)

From the actual base station

1. Unplug the power
2. Press and hold the Connect button
3. Whilst holding, plug in the power
4. Wait until all three lights on the base station are showing as solid green
5. Release the connect button
6. Wait a further 5 minutes
7. Then, reboot the base station by unplugging it from power and plugging it back in

Firewall & Security

• You will also want to set up firewall rules, as per the VoIP Firewall page.
• Also see the VoIP Security page for information about securing your VoIP service.