PPPoE on a Computer: Difference between revisions

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With, for example FTTC, where a modem is provided for you, or with BT FTTP or a CityFibre service you would usually plug in a router and configure the router with your username and password. However, you can use a computer instead of a router, and get online by just plugging the network port of your computer in to the modem and set up a 'PPPoE' connection...

=General Settings=

==General Settings==

*PPPoE Service Name = Blank

*PPPoE username = as supplied, e.g. x@a.1

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Some services - eg CityFibre require a VLAN to be configured on the network card - not all computers will support tagging with a VLAN. eg, on windows, you may be lucky and see a ''VLAN ID'' option in the network adapter properties.

=Windows 10/11=

==Windows 10/11==

To set up a PPPoE connection on Windows, follw these steps:

[[File:Win10PPPoE.JPG|thumb|alt=PPPoE Settings|PPPoE Settings]]

[[File:Win10PPPoE.JPG|thumb|alt=PPPoE Settings|PPPoE Settings in Windows]]

#Start -> Settings -> Network and internet

#Start -> Settings (cog icon) -> Network and internet

#Dial-up ->Broadband PPPoE

#Fill in the details of your connection with us

#Fill in the details of your connection with us (image opposite)

#Click Connect

#You should now have internet access, run your tests as required...

===VLAN for CityFibre Connections===

⚫

=Mac=

[[File:EthernetVLAN-windows.JPG|thumb|alt=VLAN ID on Windows|VLAN ID on Windows]]

If needed, eg for CityFibre, You will need to set the VLAN in the Ethernet Adapter to 101. If your network card supports it, you can find the setting under:

#Start -> Settings (cog icon) -> Network and internet

#Change adapter options

#Right click on the network adapter (eg named Ethernet), click Properties

#Click Configure button

# Click Advanced

#Scroll down to VLAN ID, if it's listed, and set the Value to 911 (image opposite)

#Click OK

Set it back to 0 when you've finished testing.

⚫

==Mac==

*See: [https://support.apple.com/en-gb/guide/mac-help/mchlp2714/mac Apple]

=Ubuntu=

==Ubuntu==

*See: [https://help.ubuntu.com/community/ADSLPPPoE Ubuntu]

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[[Category:Diagnostic Tools]]

[[Category:FTTC Faults]]

[[Category:FTTP Faults]]