Jump to content

This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!

PPPoE on a Computer: Difference between revisions

Content deleted Content added
AA-Andrew (talk | contribs)
AA-Andrew (talk | contribs)
mNo edit summary
 
(3 intermediate revisions by the same user not shown)
Line 1: Line 1:
With, for example FTTC, where a modem is provided for you, or with BT FTTP or a CityFibre service you would usually plug in a router and configure the router with your username and password. However, you can use a computer instead of a router, and get online by just plugging the network port of your computer in to the modem and set up a 'PPPoE' connection...
With, for example FTTC, where a modem is provided for you, or with BT FTTP or a CityFibre service you would usually plug in a router and configure the router with your username and password. However, you can use a computer instead of a router, and get online by just plugging the network port of your computer in to the modem and set up a 'PPPoE' connection...


=General Settings=
==General Settings==
*PPPoE Service Name = Blank
*PPPoE Service Name = Blank
*PPPoE username = as supplied, e.g. x@a.1
*PPPoE username = as supplied, e.g. x@a.1
Line 8: Line 8:
Some services - eg CityFibre require a VLAN to be configured on the network card - not all computers will support tagging with a VLAN. eg, on windows, you may be lucky and see a ''VLAN ID'' option in the network adapter properties.
Some services - eg CityFibre require a VLAN to be configured on the network card - not all computers will support tagging with a VLAN. eg, on windows, you may be lucky and see a ''VLAN ID'' option in the network adapter properties.


=Windows 10/11=
==Windows 10/11==
To set up a PPPoE connection on Windows, follw these steps:
[[File:Win10PPPoE.JPG|thumb|alt=PPPoE Settings|PPPoE Settings in Windows]]
[[File:Win10PPPoE.JPG|thumb|alt=PPPoE Settings|PPPoE Settings in Windows]]
#Start -> Settings (cog icon) -> Network and internet
#Start -> Settings (cog icon) -> Network and internet
#Dial-up ->Broadband PPPoE
#Dial-up ->Broadband PPPoE
#Fill in the details of your connection with us
#Fill in the details of your connection with us (image opposite)
#Click Connect
#Click Connect
#You should now have internet access, run your tests as required...


===VLAN for CityFibre Connections====
===VLAN for CityFibre Connections===
[[File:EthernetVLAN-windows.JPG|thumb|alt=VLAN ID on Windows|VLAN ID on Windows]]
[[File:EthernetVLAN-windows.JPG|thumb|alt=VLAN ID on Windows|VLAN ID on Windows]]
If needed, eg for CityFibre, You will need to set the VLAN in the Ethernet Adapter to 101. If your network card supports it, you can find the setting under:
If needed, eg for CityFibre, You will need to set the VLAN in the Ethernet Adapter to 101. If your network card supports it, you can find the setting under:
Line 24: Line 26:
# Click Advanced
# Click Advanced
#Scroll down to VLAN ID, if it's listed, and set the Value to 911 (image opposite)
#Scroll down to VLAN ID, if it's listed, and set the Value to 911 (image opposite)
#Click OK
Set it back to 0 when you've finished testing.
Set it back to 0 when you've finished testing.


=Mac=
==Mac==
*See: [https://support.apple.com/en-gb/guide/mac-help/mchlp2714/mac Apple]
*See: [https://support.apple.com/en-gb/guide/mac-help/mchlp2714/mac Apple]


=Ubuntu=
==Ubuntu==
*See: [https://help.ubuntu.com/community/ADSLPPPoE Ubuntu]
*See: [https://help.ubuntu.com/community/ADSLPPPoE Ubuntu]


Line 35: Line 38:
[[Category:Diagnostic Tools]]
[[Category:Diagnostic Tools]]
[[Category:FTTC Faults]]
[[Category:FTTC Faults]]
[[Category:FTTP Faults]]