Jump to content

This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!

VoIP Phones - Zyxel VMG/DX Routers: Difference between revisions

Content deleted Content added
Drsox (talk | contribs)
Drsox (talk | contribs)
 
(3 intermediate revisions by the same user not shown)
Line 5: Line 5:
Specifically tested on a DX5301-B2, EX5401-B1, EX5601-B0 and a VMG8825-B50B.
Specifically tested on a DX5301-B2, EX5401-B1, EX5601-B0 and a VMG8825-B50B.


The instructions should work for any Zyxel router on the Opal firmware platform.
The instructions will work for any Zyxel router on the same firmware platform ("Opal").


NOTE: There is a bug in some firmware versions of this router. If the region is set to GBR the phone may not ring for a long time while the person calling receives ringing tone. If the recipient picks up the phone while the phone is "ringing but not ringing" the call gets answered.<br />
<small>''NOTE'': There is a bug in some firmware versions of the EX5601 router. The phone will not ring for a long time while the person calling receives ringing tone. If you pick up the phone while the phone is "ringing but not ringing" the call gets answered.<br />
For each inbound call the delay will increase until the router is power cycled.<br />
Zyxel are aware of this as of 2023-10-23.<br />
Workaround: Set the region to USA or NOR.
''Workaround'': Set the region to USA or NOR (the ring style you hear will change for inbound and outbound calls! The ring people calling you will hear does not change).<br />
''Fix'': Firmware "V5.70(ACDZ.2)C0_20231201" and newer do not suffer from this problem.</small>


==Physical==
==Physical==