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This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!

Openreach FTTP ONT: Difference between revisions

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=Summary:=
=Summary:=


* In short, the ONT in installed inside the customer's premises by CityFibre and converts the fibre connection from the outside world in to a RJ45 port which you plug in to your router with a CAT5 cable.
* In short, the ONT in installed inside the customer's premises by Openreach and converts the fibre connection from the outside world in to a RJ45 port which you plug in to your router with a CAT5 cable.
* The ONT requires power, and a UPS is recommended, see our [[VoIP_Power]] page for suggestions.
* The ONT requires power, and a UPS is recommended, see our [[VoIP_Power]] page for suggestions.
* Openreach have a [https://www.openreach.co.uk/cpportal/content/dam/cpportal/public/images-and-documents/home/help-and-support/sins/documents/Optical_Network_Terminals_ONTs_v1_1.pdf specification document].


Openreach provide an ONT for use with FTTP services. - so when you order a BT-based FTTP service from A&A, an Openreach engineer will install the little ONT unit in your premises. You then connect your Ethernet router to it and set your router with the A&A PPP credentials to log in.
Openreach provide an ONT for use with FTTP services. - so when you order a BT-based FTTP service from A&A, an Openreach engineer will install the little ONT unit in your premises. You then connect your Ethernet router to it and set your router with the A&A PPP credentials to log in.
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* The ONT requires power, so will need a mains power socket nearby.
* The ONT requires power, so will need a mains power socket nearby.
* Where provided, the battery has a short warranty, and should be maintained by the end user, however, the battery is to keep the unit powered so that the TEL ports can be used during a power outage - we don't use the TEL ports, so you will want to make other arrangements for using a phone during a power outage - eg a mobile phone. See: [[999_and_faults]]
* Where provided, the battery has a short warranty, and should be maintained by the end user, however, the battery is to keep the unit powered so that the TEL ports can be used during a power outage - we don't use the TEL ports, so you will want to make other arrangements for using a phone during a power outage - eg a mobile phone. See: [[999_and_faults]]
* At least newly installed BT ONTs support Baby Jumbo frames (see [[MTU]])
* Openreach have a [https://www.openreach.co.uk/cpportal/content/dam/cpportal/public/images-and-documents/home/help-and-support/sins/documents/Optical_Network_Terminals_ONTs_v1_1.pdf specification document].


== Openreach ONT LED Status ==
== Openreach ONT LED Status ==
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== External links ==
== External links ==
* [https://www.openreach.com/content/dam/openreach/openreach-dam-files/images/news-and-opinion/articles/2018/02/ONT%20Factsheet.pdf 1+1 ONT and Enclosure Factsheet]
* [https://www.openreach.com/content/dam/openreach/openreach-dam-files/images/news-and-opinion/articles/2018/02/ONT%20Factsheet.pdf 1+1 ONT and Enclosure Factsheet]




=Outdoor Junction box=
=Outdoor Junction box=
[[File:CF-BT-Outside-spice-boxes.jpg|thumb|alt=CityFibre and Openreach outdoor Junction box|Outdoor Junction Box]]
[[File:CF-BT-Outside-spice-boxes.jpg|thumb|alt=CityFibre and Openreach outdoor Junction box|Outdoor Junction Box]]
CityFibre will usually install a junction box on the outside of the property. This connects up the fibre from the street to the fibre that goes inside the property.
Openreach will usually install a junction box on the outside of the property. This connects up the fibre from the street to the fibre that goes inside the property.


This is a passive device, doesn't require power, and is just used to connect the two fibres together.
This is a passive device, doesn't require power, and is just used to connect the two fibres together. The photo shows both a Brown CityFibre unit and a Grey Openreach unit.