Category:Diagnostic Tools: Difference between revisions

__NOTOC__<indicator name="Faults">[[File:Main-fault.svg|link=:Category:Faults|30px|Back up to the Faults Category]]</indicator>

<indicator name="Front">[[File:Menu-cog.svg|link=:Category:Line Settings|30px|Back up to the Broadband Line Settings]]</indicator>

AAISP provide their customers with many tools to help diagnose a problem with their network or connection, find out more here.

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{{AAMenu|img=Menu-graph.svg|link=CQM Graphs|title=CQM Graphs|text=Our graphs provide a wealth of information to help diagnose a broadband fault - we have lots of examples and explanation of the data they provide}}

{{AAMenu|img=Menu-stethoscope.svg|link=:Category:Line Tests|title=Line Tests|text=We make available various line tests to our customers, you can run things like a sync status, copper line test and other tests from the Control Pages. Find out more.}}

{{AAMenu|img=Menu-notebook.svg|link=ADSL Checks|title=General Checks|text=These are the basic checks that Support tend to ask customers when there is a potential fault.}}

{{AAMenu|img=menu-camera.svg|link=Traffic Capture|title=Traffic Capture|text=You can perform a 'tcpdump' of the the traffic on your line, and view or download the data for further investigation.}}

{{AAMenu|img=menu-cog.svg|link=:Category:Line Settings|title=Line Settings|text=Most of our lines have tweaks that can be applied to them, such as Interleaving, DLM or profile options, MTU adjustments etc. These are explained here

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{{AAMenu|img=Menu-search.svg|link=Monitoring Pages|title=AAISP Monitoring Pages|text=AAISP have a number of systems which automatically monitor the network and allow customer to view information, these are useful to see if there are any general issues.}}

{{AAMenu|img=Menu-ping.svg|link=Ping|title=Ping and Traceroute|text=You can ping or traceroute to a host over an AAISP ADSL line as well as a few other ISPs for comparison}}

{{AAMenu|img=menu-globe.svg|link=OpenDNS_Checker|title=Open DNS Checker|text=AAISP automatically check customers for Open DNS servers that could be vulnerable to amplification attacks, you can also run these tests manually from the Control Pages}}

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[[Category:ADSL Faults]]

[[Category:FTTC Faults]]

[[Category:Faults]]