Out of Hours Help: Difference between revisions
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<indicator name="Front">[[File:AAwiki-128.svg|link=AAISP|30px|Back up to the Front Page]]</indicator> |
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info coming soon |
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==Support Hours== |
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General support hours are 8-6 Monday through to Friday and 10-2 Saturday. Staff can be contacted via phone, email, IRC, SMS... |
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==Contact out of hours== |
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Some staff do keep an (unofficial) eye on things out of hours and you may be able to get hold of someone in the following ways: |
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*Live Chat (IRC), See our [[IRC]] page |
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*SMS: 01344 400999 |
*SMS: 01344 400999 |
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==Major Outages (MSO)== |
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If you think there is a major service outage and staff should be informed, then please see [http://aa.net.uk/support-mso.html MSO page] on the main AAISP web site which explains how you can wake up staff. (They may already be awake, aware and fixing issues :-) ) |
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