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This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!

Category:ADSL Down: Difference between revisions

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There are a number of reasons for a connection to be permanently down
There are a number of reasons for a connection to be permanently down



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== Have you got any connectivity? ==
== Have you got any connectivity? ==
If the router has logged in but you still have no connection then it may be a local configuration problem. From your computer, can you ping the the Router's IP address? Can you ping the AAISP end (81.187.81.187)? Can you ping the hostname: aa.net.uk ?
If the router has logged in but you still have no connection then it may be a local configuration problem. From your computer, can you ping the the router's IP address? Can you ping the AAISP end (81.187.81.187)? Can you ping the hostname: aa.net.uk ?
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