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This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!

Slow ADSL Speed Checks: Difference between revisions

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==Finding your current Line Speed==
==Finding your current Line Speed==


The sync rate is the speed that your router is connected at to the exchange. You can check the line rate of your line by using the [[Status_Tests]] from the Control Pages.
The sync rate is the speed that your router is connected at to the exchange. You can check the line rate of your line by using the [[Status Tests]] from the Control Pages.


The bits of information to look for are:
The bits of information to look for are:
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*[http://www.speedtest.net Speedtest.net Speed Tester]
*[http://www.speedtest.net Speedtest.net Speed Tester]
*[http://www.thinkbroadband.com/speedtest.html Think Broadband Speed Tester]
*[http://www.thinkbroadband.com/speedtest.html Think Broadband Speed Tester]

==Time Related Slow-ness==
If the sync speed is good, but the speed tests are slow it is a good idea to run speed tests are various times of the day and evening. For example, it may only be slow in the evening but can run at full speed in the mornings. This can help AAISP support diagnose a congestion related problem.



==TalkTalk Speed Test Results==
==TalkTalk Speed Test Results==
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The speedtest button on the control pages will take you to the test page.
The speedtest button on the control pages will take you to the test page.


[[File:Clueless-GetSpeedTestResults.png|none|frame|Example Speed tests results. The figures are in Kb/s...]]
Example result:


==Time Related Slow-ness==
[[File:Clueless-GetSpeedTestResults.png|border]]
If the sync speed is good, but the speed tests are slow it is a good idea to run speed tests are various times of the day and evening. For example, it may only be slow in the evening but can run at full speed in the mornings. This can help AAISP support diagnose a congestion related problem.


The speed figures are in Kb/s...


==What next?==
==What next?==