Jump to content

This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!

KBD: Difference between revisions

Content deleted Content added
AA-Andrew (talk | contribs)
mNo edit summary
m nad -> and
 
(5 intermediate revisions by 2 users not shown)
Line 3: Line 3:


===Availability===
===Availability===
*On BT based ADSL, FTTC nad FTTP circuits
*On BT based ADSL, FTTC and FTTP circuits


==Information==
==Information==
Line 10: Line 10:
It can be useful in identifying faults, but often it will say no fault found even when there is.
It can be useful in identifying faults, but often it will say no fault found even when there is.


It can detect if there is a phone line fault and may suggest reporting it to 'OR' (Openreach). In this case, report the fault to the phone line provider.



==Examples==
==Examples==


[[File:kbd-mso.png|none|frame|KBD reports there is a Major Service Outage affecting this line, BT will already on the case in fixing it]]
[[File:kbd-mso.png|none|frame|KBD reports there is a Major Service Failure affecting this line, BT will already on the case in fixing it]]

[[File:Kbd-loss.png|none|frame|This was a line below the fault threshold rate (i.e., slow). We'd report a fault after doing the standard tests]]



[[Category:Line Tests]]