Line Diagnostics: Difference between revisions
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Routine test & fault data available at Customer Diagnostic Tool on INFORMe under MIS>Artisan>CDT.
If no fault is found clear RWT and apply Time Related Charges.
This is suggesting that there is no fault...
If a fault is Fault Report is Advised it is a good idea to run the test again with equipment unplugged from the line. If the results suggest a fault at the Customer Equipment then try removing the NTE faceplate which will remove any internal wiring and see if it still says there is a fault.
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