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This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!
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==TL;DR==
Before February 2019 it was possible to delete the spam folder and therefore all messages (including spam messages) were delivered to the Inbox and downloaded by your POP3 client -
==Introduction==
Messages marked as spam will be delivered to a folder called "spam" - this is sometimes displayed as Junk on some email clients.
When using POP3, you will only download email that is in your
==How to view messages marked as spam?==
As described above, messages that we mark as spam will be put in a separate folder on the server side. You can use our webmail (http://webmail.aa.net.uk) to view the spam folder - you can then drag and move messages from your spam folder to your
[[File:Roundcube-spam-folder.png|frame|none|Spam folder (called Junk) in webmail]]
==How to deliver messages marked as spam to your
You can override the behaviour of delivering spam messages to the spam folder. To do this, you create a 'sieve filter' to force all messages to be saved to the
#Log in to webmail - http://webmail.aa.net.uk
#Click the Plus (+) icon at the bottom of the 'Filters' column
#Set the filter as follows, as per the image below:
#*Filter name: Save all messages to
#*For incoming mail: all messages
#*execute the following actions: Move message to Inbox
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