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VoIP How to: IVR and Voicemail Example: Difference between revisions

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==Overview of configuration==
==Overview of configuration==
We'll need three numbers for this example, let's assume our numbers are as follows:
We'll need three numbers for this example, let's assume our numbers are as follows:
#123001, the main number that customers call
#123001, the main number that customers call. This will play the pre-recorded message and offer calles to press 1 or 2.
#123002, the number that is used for the VoIP phone
#123002, the number that is used for the VoIP phone. Pressing 1 on the main number will call this number.
#123003, the number that is used to redirect to an external number or go to voicemail
#123003, the number that is used to redirect to an external number or go to voicemail. Pressing 2 on the main number will call this number.


==ToDo==
==ToDo==
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