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This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!

VoIP How to: IVR and Voicemail Example: Difference between revisions

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AA-Andrew (talk | contribs)
autoreview, Bureaucrats, editor, Interface administrators, reviewer, Administrators
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*#Option no. 1, to a VoIP Phone
*#Option no. 1, to a VoIP Phone
*#Option no. 2, redirect to a PSTN line during working hours and Voicemail at other times
*#Option no. 2, redirect to a PSTN line during working hours and Voicemail at other times

The customer is a small veterinary surgery. They would like their main number to offer the choice to talk to staff during working hours and leave a message out of hours, or to call emergency 24 hour contact.

As it happens, the 24 hour contact is a mobile telephone and the office has a SIP phone.


==Call Diagram:==
==Call Diagram:==
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