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This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!

VoIP How to: IVR and Voicemail Example: Difference between revisions

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autoreview, Bureaucrats, editor, Interface administrators, reviewer, Administrators
12,659 edits
AA-Andrew (talk | contribs)
autoreview, Bureaucrats, editor, Interface administrators, reviewer, Administrators
12,659 edits
Line 53: Line 53:
#Click on the Number: 123003
#Click on the Number: 123003


#Configure Redirect:
Configure Redirect:
##Click the Incoming tab
#Click the Incoming tab
##Enter in 456789 as the first "Also Ring"
#Enter in 456789 as the first "Also Ring"
##Click Save
#Click Save


*Configure the time Profile
Configure the time Profile
**Click the Incoming tab
#Click the Incoming tab
**Click "Edit time profiles":
#Click "Edit time profiles":
***Set a profile name of: Office Hours
#*Set a profile name of: Office Hours
***Set Start time to be "09:00:00"
#*Set Start time to be "09:00:00"
***Set End time to be "17:00:00"
#*Set End time to be "17:00:00"
***Set Active days to be: "Mon, Tue, Wed, thu, Fri"
#*Set Active days to be: "Mon, Tue, Wed, thu, Fri"
***Click "Add profile"
#*Click "Add profile"
**Ensure the "Profile" is set to "Office Hours"
#Ensure the "Profile" is set to "Office Hours"
**Click Save
#Click Save


*Voicemail:
*Voicemail:
Retrieved from "http://support.aa.net.uk/VoIP_How_to:_IVR_and_Voicemail_Example"