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This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!

Bank and Public Holidays: Difference between revisions

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Some aspects of our older units based services are related to dates which are bank or public holidays. This page details what these dates are and how they affect services.
Some aspects of our older units based services are related to dates which are bank or public holidays. This page details what these dates are and how they affect services.
Old units based broadband usage on bank and public holidays
Old units-based broadband usage on bank and public holidays


Broadband usage on our older units based tariffs is metered differently at different times of day and days of week.
Broadband usage on our older units-based tariffs is metered differently at different times of day and days of week.


Bank and public holidays are metered as part of the evening/weekend/holiday rate. The dates that are bank holidays depend on the installation postcode of the broadband line in question (see below, re Scotland and Northern Ireland). The normal working days between Christmas and New Year are metered at a Christmas rate (zero usage charged).
Bank and public holidays are metered as part of the evening/weekend/holiday rate. The dates that are bank holidays depend on the installation postcode of the broadband line in question (see below, re Scotland and Northern Ireland). The normal working days between Christmas and New Year are metered at a Christmas rate (zero usage charged).