Email Settings

Generic email settings for sending and receiving email with AAISP. These have been updated July 2017 with new IMAP and POP3 server information.

Outgoing email settings (Sending email) Read more...
Server	smtp.aa.net.uk	This is the server used for sending email from you to anyone else.
Port	587	Use 587, port 25 may be removed in the near future.
Security	STARTTLS	Using non-secure connections will be disabled in the future, use STARTTLS.
Authentication	Optional	If you are sending from outside an AAISP connection, then you will need to use your mailbox username and password to authenticate. In this case you will need to enable STARTTLS
Incoming email settings (Receiving email) Read more...
Type	IMAP or POP3	We recommend IMAP on port 993 but you can also use POP3 on 995. IMAP is ideal when using many computers/phones to access email. Read more here.
Port	IMAP: 993, POP3: 995	Due to security and privacy consideration we do not allow connections to POP3 on port 110 and IMAP on 143
Server	mail.aa.net.uk	This is the server used for retrieving email.
Username	mailbox@example.com	This is the username to use when getting email and is just your email address. This can also be used as an outgoing mail username if you need one. (Case sensitive)
Password	********	The password you set on the mailbox. (Case sensitive)
Security	SSL/TLS	You have to enable SSL/TLS
Managesieve	mail.aa.net.uk Port 4190	Enable TLS. Sieve Filtering or use Roundcube webmail as it has a nice GUI to manage the filters
Webmail	https://webmail.aa.net.uk

More Help with: Sending Email or Receiving Email

Quick view for Thunderbird:

Thunderbird manual settings

Auto-discover settings

Email clients such as Outlook and Thunderbird can use 'auto discover' techniques to get the server information automatically - this makes configuring email programs much easier. To enable this, your domain needs two extra DNS entries:

autoconfig    CNAME  autoconfig.mail.aa.net.uk.
autodiscover  CNAME  autoconfig.mail.aa.net.uk.

If they are not there already then you can add them, or ask Support staff for help. Once added, the imap/pop3/smtp settings should be retrieved during the setup process of adding a new email account to your email program.

Not all (or not many) email clients support this method of finding the server details, but it will make configuring Thunderbird or Outlook much easier.