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This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!

TalkTalk and DSCP and 19 second latency: Difference between revisions

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This page is about in interesting problem that was reported to us, by a customer, in December 2021. We have written this up so that this page can be found if other people are seeing a similar problem.
This page is about in interesting problem that was reported to us, by a customer, in December 2021. We have written this up so that this page can be found if other people are seeing a similar problem.

We've masked the IP we're pinging in this page as it doesn't matter what IP you ping - in our tests though we were mostly pinging the IP of our LNS, as that is the 'next hop' on the customer's route to the internet.



=TL;DR=
=TL;DR=
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ping -i 0.02 -z 192 -s 1400 -c 100 81.187.81.18
ping -i 0.02 -z 192 -s 1400 -c 100 81.187.81.18
PING 81.187.81.187 (81.187.81.187): 1400 data bytes
PING x.x.x.x (x.x.x.x): 1400 data bytes
1408 bytes from 81.187.81.187: icmp_seq=0 ttl=63 time=10.234 ms
1408 bytes from x.x.x.x: icmp_seq=0 ttl=63 time=10.234 ms
Request timeout for icmp_seq 10
Request timeout for icmp_seq 10
1408 bytes from 81.187.81.187: icmp_seq=10 ttl=63 time=37.160 ms
1408 bytes from x.x.x.x: icmp_seq=10 ttl=63 time=37.160 ms
1408 bytes from 81.187.81.187: icmp_seq=11 ttl=63 time=16.935 ms
1408 bytes from x.x.x.x: icmp_seq=11 ttl=63 time=16.935 ms
1408 bytes from 81.187.81.187: icmp_seq=20 ttl=63 time=278.065 ms
1408 bytes from x.x.x.x: icmp_seq=20 ttl=63 time=278.065 ms
1408 bytes from 81.187.81.187: icmp_seq=30 ttl=63 time=386.798 ms
1408 bytes from x.x.x.x: icmp_seq=30 ttl=63 time=386.798 ms
Request timeout for icmp_seq 70
Request timeout for icmp_seq 70
1408 bytes from 81.187.81.187: icmp_seq=40 ttl=63 time=793.062 ms
1408 bytes from x.x.x.x: icmp_seq=40 ttl=63 time=793.062 ms
Request timeout for icmp_seq 80
Request timeout for icmp_seq 80
1408 bytes from 81.187.81.187: icmp_seq=50 ttl=63 time=836.497 ms
1408 bytes from x.x.x.x: icmp_seq=50 ttl=63 time=836.497 ms
1408 bytes from 81.187.81.187: icmp_seq=60 ttl=63 time=1040.796 ms
1408 bytes from x.x.x.x: icmp_seq=60 ttl=63 time=1040.796 ms
1408 bytes from 81.187.81.187: icmp_seq=70 ttl=63 time=1453.866 ms
1408 bytes from x.x.x.x: icmp_seq=70 ttl=63 time=1453.866 ms
1408 bytes from 81.187.81.187: icmp_seq=80 ttl=63 time=1461.298 ms
1408 bytes from x.x.x.x: icmp_seq=80 ttl=63 time=1461.298 ms
1408 bytes from 81.187.81.187: icmp_seq=90 ttl=63 time=1935.554 ms
1408 bytes from x.x.x.x: icmp_seq=90 ttl=63 time=1935.554 ms
1408 bytes from 81.187.81.187: icmp_seq=99 ttl=63 time=1978.546 ms
1408 bytes from x.x.x.x: icmp_seq=99 ttl=63 time=1978.546 ms
100 packets transmitted, 100 packets received, 0.0% packet loss
100 packets transmitted, 100 packets received, 0.0% packet loss
round-trip min/avg/max/stddev = 9.734/929.728/2047.155/628.466 ms
round-trip min/avg/max/stddev = 9.734/929.728/2047.155/628.466 ms


This only goes up to just under 2 seconds, but if left, it will peak and continue to run at 19 seconds:
This only goes up to just under 2 seconds, but if left, it will peak and continue to run at 19 seconds:
1408 bytes from 81.187.81.187: icmp_seq=986 ttl=63 time=19084.589 ms
1408 bytes from x.x.x.x: icmp_seq=986 ttl=63 time=19084.589 ms


Whilst latency is shown to traffic tagged with DSCP CS6, all other traffic is unaffected, everything else has normal (good) latency.
Whilst latency is shown to traffic tagged with DSCP CS6, all other traffic is unaffected, everything else has normal (good) latency.