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This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!

TalkTalk and DSCP and 19 second latency: Difference between revisions

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autoreview, Bureaucrats, editor, Interface administrators, reviewer, Administrators
12,662 edits
AA-Andrew (talk | contribs)
autoreview, Bureaucrats, editor, Interface administrators, reviewer, Administrators
12,662 edits
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==Fault raised with TalkTalk==
==Fault raised with TalkTalk==


===December 7th===
===December 7th 2021 ===
A&A got in touch with TalkTalk directly by emailing TalkTalk's escalations department and our Service Manager. (There was no point in reporting an individual line fault via the normal channels for broadband fault.)
A&A got in touch with TalkTalk directly by emailing TalkTalk's escalations department and our Service Manager. (There was no point in reporting an individual line fault via the normal channels for broadband fault.)


===December 9th===
===December 9th===
TalkTalk are still investigating and are hoping to get back to us next week. They are assuring us on the point about packet inspection, that their policy remains the same in that they are not inspecting traffic in any way and that nor do they have the means to do so.
TalkTalk are still investigating and are hoping to get back to us next week. They are assuring us on the point about packet inspection, that their policy remains the same in that they are not inspecting traffic in any way and that nor do they have the means to do so.




=== February 1st 2022 ===
=== February 1st 2022 ===
Retrieved from "http://support.aa.net.uk/TalkTalk_and_DSCP_and_19_second_latency"