Home::1: Difference between revisions
Content deleted Content added
mNo edit summary |
mNo edit summary |
||
| Line 4: | Line 4: | ||
=Quota= |
=Quota= |
||
The Home::1 has a quota amount per month which you choose when ordered and can change during the life of the service. There is also a quota bonus of half of the unused quota from the previous month being added to the next. When the quota is reached |
The Home::1 has a quota amount per month which you choose when ordered and can change during the life of the service. There is also a quota bonus of half of the unused quota from the previous month being added to the next. When the quota is reached the line will go slow and use quota from the next month or it can be set to automatically apply a top-up (and charge for it) More details below... (We used to have an option to block lines when quota was reached, but this was removed in June 2022) |
||
Multiple lines at the same location and on the same login can be bonded for speed & resilience, the quota is shared between them - see below for more details. |
Multiple lines at the same location and on the same login can be bonded for speed & resilience, the quota is shared between them - see below for more details. |
||
| Line 13: | Line 13: | ||
==Topping up before the quota runs out== |
==Topping up before the quota runs out== |
||
If the top up Action is set to Slow |
If the top up Action is set to Slow, then when you have less than 50GB remaining a Top up button will be shown on the Control Page. Clicking this will add more usage and will invoice for it. From September 6, 2017 top-up on Home::1 and SoHo::1 does not expire. It continues until you have used it all. |
||
The top up is paid for by a separate Direct Debit and lasts to the end of the following month, or until used up. |
The top up is paid for by a separate Direct Debit and lasts to the end of the following month, or until used up. |
||
| Line 37: | Line 37: | ||
==Quota Warnings== |
==Quota Warnings== |
||
We can send an email when the quota reaches a certain point. You can edit this on the [https://control.aa.net.uk/ Control Pages] |
We can send an email when the quota reaches a certain point. You can edit this on the [https://control.aa.net.uk/ Control Pages]. We'll then also email when the quota runs out. (as of June 2022) |
||
[[File:Clueless-quotawarn.png|none|frame|Quota warn option]] |
[[File:Clueless-quotawarn.png|none|frame|Quota warn option]] |
||
| Line 54: | Line 54: | ||
!Block |
!Block |
||
|You will be redirected to our portal |
|You will be redirected to our portal |
||
|This option was removed in June 2022 and lines set to go slow instead. |
|||
|From our portal you can purchase Top up |
|||
|- |
|- |
||
!Slow |
!Slow |
||
|The line speed will be capped, the speed depends on the tariff. For |
|The line speed will be capped, the speed depends on the tariff. For 500GB users the slow mode will now be around 1.5Mb/s and for 5TB users it will be around 15Mb/s. The idea is that at that speed you could not use the whole of the coming month's quote even flat out. Usage during this time will come out of next month's quota. |
||
|You can top up from the Control Pages (see above) |
|You can top up from the Control Pages (see above) |
||
|- |
|- |
||