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This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!

Category:FTTP Faults: Difference between revisions

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autoreview, Bureaucrats, editor, Interface administrators, reviewer, Administrators
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AA-Andrew (talk | contribs)
autoreview, Bureaucrats, editor, Interface administrators, reviewer, Administrators
12,652 edits
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*# ...get in touch, email us a photo of the Openreach box and it's lights if possible.
*# ...get in touch, email us a photo of the Openreach box and it's lights if possible.


Always worth running a test, even if LOS light is off - there could be a problem further upstream and Openreach may already be aware or we'll need to report a fault:
* '''Run a test:-'''
* '''Run a test:-'''
*# Our Control Page will allow you to run an 'End to End' test, this may if Openreach's systems detect a fault, in which case, do get in touch. eg: <syntaxHighlight>GTC_FTTP_SERVICE_1005 Possible fault in the Openreach network.</syntaxHighlight>
*# Our Control Page will allow you to run an 'End to End' test, this may if Openreach's systems detect a fault, in which case, do get in touch. eg: <syntaxHighlight>GTC_FTTP_SERVICE_1005 Possible fault in the Openreach network.</syntaxHighlight>
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