Jump to content

This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!

SIP Audio Problems: Difference between revisions

← Older editNewer edit →
Content deleted Content added
AA-Andrew (talk | contribs)
autoreview, Bureaucrats, editor, Interface administrators, reviewer, Administrators
12,659 edits
mNo edit summary
AA-Andrew (talk | contribs)
autoreview, Bureaucrats, editor, Interface administrators, reviewer, Administrators
12,659 edits
mNo edit summary
Line 4: Line 4:


Here is a list of things to go through when dealing with VoIP Quality issues with VoIP calls, eg: calls breaking up, garbled audio, silence or gaps in the call.
Here is a list of things to go through when dealing with VoIP Quality issues with VoIP calls, eg: calls breaking up, garbled audio, silence or gaps in the call.

This page doesn't have all (or many) answers, but poses a whole list of things to try and do to pin-point the cause of audio problems. The aim is that by going through these points the customer and Support Staff will have a good understanding on how the problem is manifesting and what's been tried to resolve it so far. It will then make a base for further investigations.


= Assumptions: =
= Assumptions: =
Retrieved from "http://support.aa.net.uk/SIP_Audio_Problems"