SIP Audio Problems: Difference between revisions
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*If you have registration problems then this page isn't going to help much |
*If you have registration problems then this page isn't going to help much |
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*CODECs are not mentioned here, as A&A only support G7.11 A-LAW CODEC |
*CODECs are not mentioned here, as A&A only support G7.11 A-LAW CODEC |
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= Brief overview = |
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Here is a very brief overview of types of audio problems, their cause and the fix. |
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|+ SIP Audio Problems |
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! Type !! Typical Cause !! Typical fix |
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| No audio || Firewall/NAT blocking traffic || Investigate firewall/NAT/ALG |
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| Short silent gaps || Packet loss || Check internet quality |
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| Audio garbled || Internet quality || Check jitter and quality of internet connection |
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| No audio after a few minutes || Firewall/NAT/session timeouts || Investigate firewall/NAT/ALG |
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= Checklist: = |
= Checklist: = |
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