Jump to content

This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!

Slow FTTP: Difference between revisions

Content deleted Content added
AA-Andrew (talk | contribs)
AA-Andrew (talk | contribs)
Line 21: Line 21:
== I have a slow FTTP connection ==
== I have a slow FTTP connection ==
If your FTTP service is slow, eg a speed test is not reporting expected speeds, then try these:
If your FTTP service is slow, eg a speed test is not reporting expected speeds, then try these:
# Use our speed test to check up and download speeds: https://speedtest.aa.net.uk - try tests at different times of the day as this can help track 'peak time congestion'
# Use our speed test to check up and download speeds: https://speedtest.aa.net.uk - try tests at different times of the day as this can help track 'peak time congestion' - note - many http speed testers are not very good for testing 1G connections - to always take results with a pinch of salt
# Ask us about testing with 'iperf' - as this is generally better than http speed test websites.
# Try a wired connection from your computer instead of WiFi to rule out any WiFi problems.
# Try a wired connection from your computer instead of WiFi to rule out any WiFi problems.
# Try a different computer/device
# Try a different computer/device